Reasons why files may fail:
- Files should be print-ready/hi-res files (RGB or web optimised files may not report correctly)
- Files with spot/process colours which have invalid filename characters in the name. Invalid characters include \ / : * ? " < > | in the name. For example a colour separation called "DIC 2536p*" will fail.
- Very large files or files with hundreds of pages can fail as they can overwhelm the server.
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